debt collection
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Wired: AI Is Taking Over the Most Cursed Job in the World
She introduced herself as Eve, but Ben knew right away that the voice on the other end of the line was a bot. Eve knew his name. She also knew how much money he’d owed a former landlord ($266). She didn’t seem to know that he’d settled with a collection agency five months prior. Eve…
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New York Focus: ‘Zombie Debts’ Refuse to Die, Haunting New Yorkers for Decades
Many sewer service victims aren’t aware if their servers have been disciplined or found to be engaging in misconduct “because there’s no way to track every case that server worked on,” said attorney Elena Rodriguez, who helps clients with sewer service cases at the nonprofit New Economy Project. Sewer service is particularly widespread in the…
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Our Trailblazer in Law: An Interview with Susan Shin
Our Legal Director Susan Shin has been a force on New Economy Project’s legal advocacy team for over fifteen years – and this week, she was named to City & State’s inaugural Trailblazers in Law list.
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Law 360: Quinn Emanuel Aids ‘Sewer Service’ Debt Collection Fight
Attorneys from New Economy Project, Quinn Emanuel, and the Legal Aid Society won a unanimous decision from a state appeals court giving Harlem resident Sharae Banks, and potentially thousands like her, a new chance to challenge potentially unscrupulous debt collectors.
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Amsterdam News: Harlem mother’s court victory opens door to challenge unconstitutional debt collection tactic targeting Black and brown New Yorkers
The experience of a Harlem mom has opened the door to helping others who were targeted by an unconstitutional debt collection tactic.
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Advocates Win Far-Reaching Appellate Court Victory Challenging Abusive Debt Collection
Advocates won a unanimous decision in the Appellate Division, First Department, upending over a decade of bad case law that enabled unscrupulous debt collectors to extract massive amounts of wealth from low-income neighborhoods. The decision will rein in widespread debt collection schemes to fraudulently garnish wages and freeze bank accounts in violation of New Yorkers’ constitutional due process…
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New Economy Appeals Court Ruling that Harms NYer and Stacks Deck in Favor of Predatory Debt Collectors
A debt collector obtained a default judgment against Sharae Banks through fraud, falsely claiming that it had properly notified her when it sued her years earlier. A lower court then barred Ms. Banks from challenging the default judgment, upholding the debt collector’s blatant violations of her basic due process rights. New Economy Project has filed…
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MTA To Rein in Unfair Collection Practices Under Settlement in Federal Class Action Challenging Systemic Violations of Low-Income New Yorkers’ Civil Rights
A federal court granted preliminary approval of a settlement in a class action lawsuit charging the New York City Transit Authority (NYCTA), an arm of the Metropolitan Transportation Authority (MTA), with aggressively going after thousands of New Yorkers for alleged debts in violation of their constitutional due process rights.
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Fighting to Reverse New York Courts’ Erosion of People’s Basic Due Process Rights
Over the past two decades, debt buyers—companies that buy old debts for pennies on the dollar—have filed millions of debt collection lawsuits and obtained millions of default judgments, against low-income New Yorkers, mostly those in predominantly Black and brown neighborhoods.




